Part 2: Observing Performance by Watching & Listening

This post is number 2 of 3 in a series of illuminating thoughts on Performance Management by Steve Farmer of Illuminet. Recently I have been reading Alex Ferguson’s book on “Leading”. Early on in his book he talks about the importance of observation. He calls it “watching” and “listening” saying he believes most people, let … Continue reading Part 2: Observing Performance by Watching & Listening