Part 3: Performance Assessment and Reward

This post is number 3 of 3 in a series of illuminating thoughts on Performance Management by Steve Farmer of Illuminet. I have run hundreds of Performance Management “best practice” workshops over the 14 years I have been a facilitator. Before I work with any business I ensure I spend time understanding the business and as part […]

Part 2: Observing Performance by Watching & Listening

This post is number 2 of 3 in a series of illuminating thoughts on Performance Management by Steve Farmer of Illuminet. Recently I have been reading Alex Ferguson’s book on “Leading”. Early on in his book he talks about the importance of observation. He calls it “watching” and “listening” saying he believes most people, let […]

Part 1: Setting Performance Standards

This post is number 1 of 3 in a series of illuminating thoughts on Performance Management by Steve Farmer of Illuminet. I have travelled many miles delivering workshops to different clients on the general heading of Performance Management. The exact content of each of those workshops has varied quite a bit, but there is one concept […]

Productivity, the UK’s enemy at the gates!

The UK has endured a prolonged productivity crisis. In financial terms the productivity gap is estimated to cost the UK £130bn in output every year. When you consider that we spend an estimated £125bn on the NHS each year in England you get an idea of the scale of our issue. Is it solvable? I […]

How to Improve the Efficiency of IT Projects

“Efficiency is a measurable concept, quantitatively determined by the ratio of useful output to total input.”  When it comes to an IT projects, efficiency is all about figuring out how you can be more effective by using fewer resources to achieve your goal.   How can I maximise the targeted results, using the least amount of resources […]